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Frequently Asked Questions

  • Can I still purchase GreenControls devices if I am located in a country that does not have a GreenControls office?
    Yes, of course! Aside from having GreenControls offices in the listed countries, we also have dealers located in every ASEAN country, as well as other parts of the world as well. Please drop an enquiry in our website, and our salespeople shall assist you accordingly.
  • If I am keen to become a distrubutor or dealer of GreenControls, how can I proceed?"
    You are more than welcomed to join the GreenControls expanding family! Please drop an enquiry in the website, and our salesperson will be in touch.
  • Does GreenControls have a showroom?
    Yes, we do. Our showroom is located in Kuala Lumpur, housed in a certified Green Building and fully automated with GreenControls KNX products. You will not only be able to see a display of our latest offerings, but you will also get to experience the depth of the KNX-IOT integration.
  • What is KNX?
    KNX is the global standard for smart home and building control solutions. The KNX standard is managed by the KNX Association in Brussels, Belgium.
  • What software do I need to use to program the GreenControls KNX devices?
    All KNX devices in general, including GreenControls, uses the ETS software to design, configure and program all devices The ETS software can be downloaded and purchased at www.knx.org.
  • How to integrate GreenControls device into ETS software?
    To integrate and control GreenControls devices with the ETS software, you need to follow these steps: Locate and download the 'Product Database' file corresponding to the KNX device from this website Launch open the ETS software Open the 'Catalog' section and import the 'Product Database' file into ETS software Design and configure the devices according to your project requirement
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